Terms and Conditions

The following are terms and conditions for the sale of goods that will govern any contract for sale that we enter into with you. These tell you the rights and obligations you have. You may have other rights granted by law, and these terms and conditions do not affect these. Please read them carefully.

J & A Beare Ltd

We are a company registered in England and Wales under number 3487761. Our registered office is Finsgate, 5-7 Cranwood Street, London EC1V 9EE.

You can telephone us on 020 7307 9666 and fax us on 020 7307 9651 (open 10.00-12.30 and 13.30-17.00 Mon-Fri). Calls are charged at the standard rate.

If you have any comments about our service or any goods that you purchase from us, please e-mail customerservice@beares.com or write to us at the following contact address:

J & A Beare Ltd
30 Queen Anne Street
London W1G 8HX

Purchasing from us

To purchase from us you must be over 18 and resident in the United Kingdom or Europe. At present, we do not ship outside Europe.

By submitting your order, you are offering to buy the goods and allowing us to use your personal details for the purposes of supplying goods (including passing your details onto couriers and other subcontractors). We will not use your details for other purposes without asking your explicit consent. At any time, you may ask that your details be removed from our system by writing to the above contact address or by e-mailing customerservice@beares.com with your request.

We are not obliged to supply goods to you until we have confirmed acceptance of your order and this is when the contract is made. You do not own the goods until we receive payment in full.

If you discover you have made a mistake with your order, please contact us on customerservice@beares.com or telephone us on 020 7307 9650 immediately, quoting your customer number and order number (you will find these details in the confirmation e-mail).

VAT will be charged on all applicable items at a rate of 17.5%. For out of stock items, delivery dates are only estimates.

Delivery

We aim to despatch your order by first class post by the next working day, but we cannot guarantee an exact delivery date. We may also deliver the goods in several consignments but will not charge any extra for this. If we have not delivered the goods within 30 days of expected delivery then you may cancel the contract. We will refund any money paid by you.

Damaged or Defective Goods

You should inspect the goods when you receive them for defects or damage. If you find a defect or damage, you must tell us within 7 working days of receipt and we will arrange a refund or replacement at no cost to you. This does not affect your statutory rights as a consumer.

Cancellation of Contract

You have the right to cancel this contract for any reason without penalty within 7 working days starting on the day after the day you received the goods. You must inform us of your desire to cancel in writing (by letter, fax or e-mail), quoting your customer number and order number. These details can be found in your confirmation e-mail.

We will refund the total amount of money paid by you for the goods within 30 days starting on the date that notice of cancellation was given.

Once you have notified us of your intention to cancel, there is a legal requirement for you to take care of the goods. You must return the goods to us at your cost to the address below and we advise you to ensure the goods are adequately insured during any return journey. If you do not return the goods, a deduction will be made from the refund to cover the costs of us collecting the goods from you.

Mail Order Returns
J & A Beare Ltd
30 Queen Anne Street
London W1G 8HX